Player Wellbeing

Responsible Gaming at AB8

Gaming on AB8 should be fun, not stressful. We provide the tools and information you need to stay in control — whether you're playing slots, betting on basketball, or joining eBingo.

21+ Only
Available Tools: Deposit Limits Session Reminders Self-Exclusion Account Cooling-Off Reality Checks

Gaming is entertainment, not income. Every game on AB8 involves financial risk. There is no guaranteed way to win, and outcomes are determined by chance. Please play with money you can afford to lose.

1. Our Commitment to You

At AB8, we believe that online gaming should be an enjoyable experience — something you look forward to after a long day, not something that causes stress or financial pressure. Our responsible gaming programme exists because we genuinely care about the wellbeing of every player on the platform, from Manila to Cebu to Davao.

We build tools into the platform so you can manage your own gaming habits. We also train our support team to recognise signs of problem gambling and to respond with care and without judgment. If you ever feel that gaming is affecting your daily life, your finances, or your relationships, please reach out to us at [email protected] — we will help.

2. Age Requirement – 21 and Above

AB8 is strictly for players who are 21 years old and above. This is non-negotiable. We require identity verification (KYC) before processing any withdrawal, and our team will close any account found to belong to a minor immediately.

If you share a device with younger family members, please make sure your AB8 account is logged out and password-protected when not in use. Do not share your login credentials or OTP codes with anyone.

If you suspect a minor has accessed an AB8 account, please contact us at [email protected] immediately. We take underage gaming very seriously.

3. Recognising Problem Gambling

Problem gambling can develop gradually. Many people don't notice the early signs because gaming still feels manageable at first. Here are some honest questions worth asking yourself from time to time.

Quick Self-Check — Answer Honestly

1

Are you spending more money on gaming than you originally planned?

2

Do you find yourself chasing losses — betting more to try to win back what you lost?

3

Has gaming started to affect your work, studies, or family time?

4

Do you feel restless or irritable when you try to cut back or stop?

5

Are you borrowing money or using funds meant for bills or daily expenses to fund gaming?

6

Have you lied to family or friends about how much time or money you spend gaming?

If you answered yes to two or more of these questions, it may be time to take a break or speak to someone. Use the tools below or contact our support team — no judgment, just help.

4. Responsible Gaming Tools on AB8

We give every registered AB8 player access to a set of self-management tools through their account. You can activate any of these at any time — you do not need to explain yourself or provide a reason.

Tool What It Does Status
Deposit Limit Set a daily, weekly, or monthly cap on how much you can deposit into your AB8 account. Once the limit is reached, no further deposits are accepted until the period resets. Available
Session Time Reminder Set an alert that notifies you when you have been playing for a set duration (e.g., 1 hour or 2 hours). The reminder appears on screen so you can decide whether to continue or log out. Available
Reality Check Receive a periodic summary of your current session — including time spent and net result — so you always have a clear picture of your activity. Available
Cooling-Off Period Temporarily restrict your account for a short period (24 hours to 6 weeks). Your account remains accessible for account queries but betting and deposits are paused. Available
Self-Exclusion Close your account and block access for an extended period (minimum 6 months). This is a firm commitment — reinstatement requests will not be processed until the exclusion period ends. Contact Support

To access deposit limits, session reminders, and reality checks, log in to your AB8 account and navigate to the responsible gaming section in your account settings. For self-exclusion and cooling-off requests, contact our support team directly at [email protected].

5. Managing Your Gaming Budget

One of the most effective ways to keep gaming enjoyable is to treat it like any other form of entertainment — with a fixed budget. Here are a few habits that many experienced players in the Philippines find helpful:

  • Set a separate gaming budget. Decide in advance how much you are comfortable spending in a week or month. Keep this amount separate from your rent, groceries, transportation, and family expenses.
  • Never chase losses. If you hit your budget for the session, stop. Increasing your bets to recover losses rarely works and usually makes things worse.
  • Use deposit limits as a hard boundary. Setting a deposit limit on your account removes the temptation to top up impulsively. It is one of the simplest and most effective tools available.
  • Take regular breaks. Step away from the screen between sessions. Gaming continuously for long periods makes it harder to make clear-headed decisions.
  • Track your spending. Keep a simple note of what you deposit and withdraw each month. Seeing the numbers clearly helps you stay honest with yourself.
  • Play for fun, not profit. Slots, live casino, and sports betting are entertainment products. The house edge means that over time, the platform retains a portion of wagers — this is how all gaming businesses work, and there is no strategy that changes this fact.

Good habit to build: Before you start any gaming session, decide your budget and time limit in advance — not during the session. Decisions made mid-game are easier to regret later.

6. Protecting Family Members

If you share a phone, tablet, or computer with family members — especially younger siblings or children — take a few minutes to set up basic protections:

  • Always log out of your AB8 account when you are done. Do not rely on the browser saving your session.
  • Use a strong, unique password for your AB8 account and do not share it with anyone.
  • Enable two-factor authentication (OTP) on your account for an extra layer of security.
  • If someone else in your household has a gambling problem, contact us so we can discuss account-level restrictions that may help.

7. Getting Help and Support

If gaming has become a problem for you or someone you know, please do not wait. There is no shame in asking for help — the sooner you reach out, the easier it is to get back on track.

You can contact the AB8 support team at [email protected]. Our team handles responsible gaming enquiries with full confidentiality. We can help you activate self-exclusion, apply a deposit limit, or simply talk through your options.

For more in-depth support, you may also seek help from mental health and counselling services available in the Philippines. Professional counsellors and community support groups can provide structured guidance for gambling-related concerns. Your wellbeing comes first.

Responsible gaming enquiries: [email protected] — We respond within one business day and treat all communications with strict confidentiality.

8. Our Responsible Gaming Principles

  • We will never market to players who have self-excluded or are on a cooling-off period.
  • We do not promote gaming as a way to earn income, solve financial problems, or build savings.
  • We do not offer promotions that pressure players to deposit beyond their stated limits.
  • We respect every player's right to set limits, take breaks, or close their account — no questions asked.
  • We continuously review our practices to make the platform safer for all users.
Need Help Right Now?

If gaming is affecting your finances or wellbeing, our support team is here — no judgment, just help.

[email protected]

21+
AB8 is for adults 21 years old and above. Underage gaming is strictly prohibited.

Tools built into every AB8 account

We put control in your hands so gaming stays enjoyable and within your means.

Deposit Limits

Set daily, weekly, or monthly deposit caps on your account. Once your limit is reached, additional deposits are paused until the period resets — keeping your spending predictable.

Session Time Reminders

Choose how long you want to play in a session. When your chosen time is up, AB8 sends you an on-screen reminder so you can make a conscious decision about whether to continue.

Reality Checks

Periodic in-session summaries show your net activity — time played and balance change — so you always know where you stand without having to leave the game to check.

Cooling-Off Period

Take a short break from betting without permanently closing your account. Cooling-off periods can be set from 24 hours up to six weeks — useful when you need a reset.

Self-Exclusion

Request a long-term account closure of at least six months. During this period, you will not be able to log in, deposit, or receive promotional communications from AB8.

Dedicated Support

Our support team is trained to handle responsible gaming concerns with care. Reach out at [email protected] — all enquiries are treated confidentially and without judgment.

Responsible Gaming FAQ

Log in to your AB8 account and go to the responsible gaming section in your account settings. From there you can set a daily, weekly, or monthly deposit limit. The limit takes effect immediately once confirmed. Increasing a limit may have a short waiting period to prevent impulsive changes.

No. Self-exclusion is a firm commitment. Once activated, your account will remain closed for the full exclusion period (minimum six months). This is intentional — the purpose of self-exclusion is to provide a reliable barrier during difficult periods. When the exclusion expires, you may request reinstatement through our support team.

A cooling-off period is a temporary pause — usually 24 hours to six weeks — where betting and deposits are restricted but the account is not permanently closed. Self-exclusion is a longer-term commitment (minimum six months) designed for players who need a firm, extended break. If you are unsure which is right for you, contact our support team for guidance.

Yes. All responsible gaming tools — deposit limits, session reminders, reality checks, cooling-off, and self-exclusion — are available to every registered player. We do not pressure players to remove limits, and we honour all self-exclusion requests promptly. Your account settings are yours to control.

No. We do not send promotional communications — including bonus offers, deposit incentives, or event notifications — to players who are on an active cooling-off period or self-exclusion. This is part of our commitment to responsible marketing practices.

Play on a platform that has your back.

AB8 gives you the tools to game on your own terms — with deposit limits, session reminders, and a support team that genuinely cares. Register and play responsibly today.

AB8 is for players 21 years old and above only. Gaming involves financial risk — never bet more than you can afford to lose. Learn about our responsible gaming tools.